Smiling Young Business Woman Using Laptop Computer in Office

What are the restrictions on a FREE Diagnostic?

We are happy to offer FREE diagnostics for most items. Unfortunately in order to combat abuse and keep prices low for everyone, we’ve been forced to charge diagnostic fees in limited cases. Click HERE for details.
Return to Top

How long do I need to leave my computer?

Most repairs not requiring rare special order parts can be completed in 2-3 business days. Few jobs take longer than a week.
Return to Top

Do you fix phones/tablets?

We do not currently work on phones or tablets. If there is enough interest we may offer this service in the future. For now we recommend Bad Apple for these types of repairs.
Return to Top

Can you fix printers?

No. Most modern inkjet printers aren’t worth repairing. They’re considered disposable and the manufacturers don’t evn make parts available. Some laser printers may be worth repairing. Our friends at Iguana Inks are happy to help with those.
Return to Top

Do you buy used parts/computers?

Sort of. We can purchase used computers from businesses, but are prohibited from purchasing from individuals pursuant to the Utah Pawnshop and Secondhand Merchandise Transaction Information Act. If this irritates you as much as it does us, please contact your state representative and let them know.
We can still do trades though. Stop by and we can do an appraisal on your trade items.
We do not purchase used parts. For what it costs in tech time to test and certify them, we can purchase new parts.
Return to Top

What do you recycle?

We recycle computers and peripherals except printers and monitors. Cables, old parts, cellphones, etc. are also accepted.
Return to Top

Can I bring my own parts?

Yes, but we offer no warranty or guarantee whatsoever. Also, payment for labor is due up front and is non-refundable regardless of the result of the repair. If the part is incorrect or defective, we’re happy to order the correct part and install it for an additional labor charge.
Return to Top

Do you build computers?

We’ve found that a custom built computer is really not a good bargain for the majority of our clients. They tend to be quite expensive and statistically more likely to have problems. Usually we can find a better off the shelf computer and customize it a bit for significantly less than we could build the same PC from scratch. If you have unique needs and would like a quote for a custom PC, please give us a call.
Return to Top

How much does it cost to fix _________

Please see our services page, or call or stop by for a consultation.
Return to Top

Do you sell used parts?

No. Testing and certifying used parts costs more in tech time than they are worth unfortunately.
Return to Top

Do you fix Apple® Computers?

Yes. We’ll even work on the "Vintage" models that the other guys turn up their nose at.
Return to Top

I need my computer fixed ASAP! Do you have RUSH service?

Yes. A RUSH diagnostic is $50 paid up-front, non-refundable, and not applied towards the repair. Any additional fees depend on the nature of the repair and overnight shipping costs.
Return to Top

Do you look through my files?

Your privacy is very important to us. We will only open files when a customer specifically asks us to check on them.
Return to Top

What do I need to bring?

For Desktops: Just bring the “tower” and the power cord.
For Laptops: Please bring in the laptop and its power cord. We do have a limited number of spares if you forget, but it can slow down your repair if we run out.